Create Booking

Contents

Helpful Hints

Once the information is completed on this screen and you click the "SAVE AND CONTINUE" button, the booking is made. A booking confirmation will be sent to you automatically once the booking has been confirmed.

TBA Names:

When the first name of a passenger is unknown Princess will allow the booking to be made with the first name "TBA" ("To Be Advised"). However, please keep in mind that there must always be one original passenger on every booking, therefore, both/all passenger cannot have TBA as a first name. Please follow the procedures listed below regarding TBA bookings.


Passenger #2 Last Name Unknown
If the first and last name of Pax1 is known, but neither the first NOR the last name of Pax2 is known, the booking should be made at exclusive occupancy. Please be advised that the pricing is subject to change (i.e. original promo may no longer be available/expired) once Pax2's name is entered on the booking.


Do Not Take Payment if the ANY Name is "TBA"
When making a booking with any of the first names "TBA", the first names must be called in before the payment is a applied.


Never "TBA" a Name on A CruiseTour
Whenever making a CruiseTour booking, NEVER use TBA as a first or last name for ANY of the passengers.

Any booking made with "TBA" listed as a last name will be canceled by Princess Cruises. For more information about Princess Cruises name policies, please call Princess.

Bed Configuration
When booking a guarantee it is not possible to select a bed configuration because the specific stateroom is unknown. Simply leave the field blank. When booking triple or quadruple occupancy, the bed configuration must be twin. In some cases the system may not accept a bed configuration either because the stateroom does not feature convertible beds or because a certain configuration is required. If the system accepts neither queen nor twin, leave the field blank.

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Agent Information

Travel Agent Information

Booking Agent: Displays the travel agent under whom the booking will be created.

This name is automatically pulled from your enrolled Member Number Profile. If the Booking Agent name is blank, then you should enroll via the Member Profile section of OneSource or you can enroll by joining the Academy. The Booking Agent name is permanently stored on the booking and cannot be changed later.

Agent Contact: Displays the most recently designated agent contact. Initially this name may be the same as the Booking Agent. However, this name can change over time if the booking is assigned to a new agent or if a second agent calls to make changes to the booking.

If the Booking Agent is blank, then POLAR Online will assign the profile ID for your OneSource account as the Agent Contact. POLAR Online provides two screens to edit Agent Contact. You can use either the Create Booking or Booking Information screens.

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Voyage Information

This shows the category and stateroom that were selected. If booking into a group, the group number shows as well.

Title
Select the correct title for the passenger from the drop down menu. This is a required field. The title must agree with the gender.

First Name
Type the first name as it appears on the passenger's travel documents. If you do not have the correct first name, you may type in "TBA" and add the first name later. This is a required field. If you have entered the membership number, the name will appear as it shows on the passenger's member record. If this is incorrect, the name should be corrected on the membership record.

This can be changed at the Circle Center Online, or by calling Princess Cruises.

Last Name
Type the last name as it appears on the passenger's travel documents. If you have entered the passenger's membership number, the name will appear as it shows on their member record. If this is incorrect, the name should be corrected on the membership record.

This can be changed at the Circle Center Online, or by calling Princess Cruises.

Suffix
Suffixes, such as Jr., Sr., or Ph. D. can be entered here. If you entered the passenger's membership number the suffix should match their membership record. This is not a required field.

Gender
Select the correct gender from the drop down menu. This is a required field. The gender must agree with the title.

Age

This field is not required for the 1st and 2nd passengers. It is required for the 3rd and 4th passengers. Add the age by selecting the correct option from the drop down menu.

Note: The exact age should be entered for all passengers under 21 years old.

Vacation Protection Princess Vacation Protection is automatically included on each booking. You can change the Princess Vacation Protection by selecting an option from the drop down menu.

For more information regarding Princess Vacation Protection, Princess Platinum Vacation Protection and the Waiver program please refer to the Answers section of onesourcecruises.com or call Princess.

If you are booking three or four passengers in the stateroom, enter the correct age for the third and fourth passenger using the drop down menu. Rates apply to all passengers and are priced out PER PERSON. However, plan cost minimums do not apply to passengers under the age of 18 and traveling in a 3rd/4th berth provided the first two passengers purchase the plan. For Example:

  1. A Minor as a 3rd or 4th would pay the percentage listed above for the cost of the Princess Vacation Protection or Platinum Princess Vacation Protection, based on the cruise fare. If the 3rd and 4th berth is anyone 18 years and over, they will automatically be paying the plan cost minimum or more, depending on the cruise fare.
  2. If passengers 3 and 4 in the stateroom are minors (17 years old and under) and both passengers 1 and 2 are purchasing the Princess Vacation Protection and either of the first two passengers is a Platinum or Elite Member, the minors in the 3rd and/or 4th berth will receive the Platinum Princess Vacation Protection at no additional cost.

Medical
This field is for entering information about medical issues and requesting wheelchairs for use during the cruise. Under Codes Lookup, click "Medical Codes" link to locate the appropriate codes.

Please advise your client that Princess Cruises requires a written letter (from the passenger's doctor) be sent to the Fleet Medical Department for any passenger with a serious health concern.


Diet

This field is for entering dining requests and certain non-dietary special requests, such as bed extender, crib, rollaway bed, bed board and shower stool. Under Codes Lookup, click the "Diet Codes" link to locate the appropriate codes.

Please be advised that Princess Cruises Group Onboard Services Department must be notified in writing about certain requests including baby food, kosher meals, and lactose intolerance diet requests. This allows us to pre-order the necessary supplies.

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Dining Information

Seating Request

Select the desired dining seating from the available list of dining times, the dining status is now shown next to the dining times. If a particular dining time is waitlisted, the waitlist number will show on the next screen under the “Dining Status Summary”.  The Seating Request is a required field.

5:30 p.m. (approximately) This Early seating is offered on all ships except Ocean Princess & Pacific Princess.
6:00 p.m. (approximately) This Traditional First seating is offered on all ships.
8:15 p.m. (approximately) This Traditional Second seating is offered on all ships.
Anytime Dining - Restaurant-style dining (offered on all ships except Ocean Princess & Pacific Princess).

*Dining times may vary depending on the trade client's are sailing on.

When selecting a specific seating time, you will also be required to request a table size. Select the appropriate table size from the drop down menu. Anytime Dining will only show as an option on the drop down menu for ships that offer it. When selecting Anytime Dining, no table size is required.

Table Size

For first and second seating only, request a table size here.  Please note that table sizes are requests only and will be confirmed on board.

Special Table Request

This provides an option for special seating requests, such as tables for 2 or 10, seating by the window, and wheelchair-accessible seating.  Select the appropriate request from the drop down menu.  These requests will be confirmed on board.

Special requests do not apply to Anytime Dining.

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